We had some issues with our water heater exhaust pipe and Mark was amazing to work with. He not only fixed the problem but took the time to show and explain why it needed to be a certain way to bring it up to code. He was very patient, professional and understanding. If i ever have a problem again I am going to specifically request Mark be our service representitive.
Response from Western Heating & Air Conditioning (Orem):
You are absolutely right about Mark, he is so wonderful to have apart of our Western team and even better he get's to service such amazing client's just like you Kim!
