Adam did a great job! Even though he forgot to follow up with me on a repair he was truthful about the mess up and fixed the problem. He is a great technician and I would trust him to help us out again. The ladies who take the phone calls are always really helpful and do a great job of getting information to me quickly.
Response from Western Heating & Air Conditioning (Orem):
Judy, we sure do appreciate your honest review and are so glad that Adam was able to follow up and get things straightened out.