Ben was very friendly, on time. He put the date on our new filter. And even put a screw on the top, like we do! (It makes it easier to get it out). I have no complaint what so ever. He's a keeper! (Not sure what it cost. We paid for the year).
Response from Western Heating & Air Conditioning (Orem):
Ohhh this just warms our hearts that he made sure to keep that very fine detail for you and your family. Sherie, your 5 star review is amazing.