I have complete trust that Ty knows what he is doing and is looking out for our welfare and I also felt there was way too much of sales pitching going on trying to sell me something I do not want nor need at this time. Which is unfortunate. I will definitely use him again.
Response from Western Heating & Air Conditioning (Orem):
Christi, thank you for having trust in Ty. This review will be a great learning tool for our team.