235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for springville, ut

Rated 5.0 out of 5 stars based on 40 customer reviews

Completely Amazing

Western Heating and Air continues to exceed my expectations. Their 100% satisfaction guarantee is no joke. They go the extra mile to ensure they not only to a great job but they want to make sure I am completely satisfied with their work. I will never go anywhere else. Thank you Hunter and Taylor, true professionals!


Response from Western Heating & Air Conditioning (Lehi):

We are so thankful Brad for your kind review, thank you so much!

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Great customer service!

Tyler was very professional and friendly. He found the problem with our a/c (and didn't say we needed a new one), and got it fixed quickly!


Response from Western Heating & Air Conditioning (Lehi):

Hello Layna, we are so thankful for this wonderful review for Tyler B

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Great service


Response from Western Heating & Air Conditioning (Lehi):

Thank you for giving Ben a 5 star review Adriana!

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great service courteous


Response from Western Heating & Air Conditioning (Lehi):

You are so amazing Janice, thank you for the wonderful review for Kade!

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Had great service

I was kept informed on what the cost would be, and the time to fix it., They were very friendly and respectful.


Response from Western Heating & Air Conditioning (Lehi):

Hi Holly, we appreciate you so much, thank you for the 5 star review for Kade.

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Great,friendly, professional, and knowledgeable service

Taylor is a great asset to your business. Very friendly, and even went the extra mile to check out my outside water heater, and fix the venting , with no xtra charge!


Response from Western Heating & Air Conditioning (Lehi):

Carol, we are really lucky to have Taylor on our team, he is an incredible individual and a fabulous technician. Thank you for the 5 star review!

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Fantastic service

Easy to work with and very kind and trusting.


Response from Western Heating & Air Conditioning (Lehi):

Good Morning Elsie, we appreciate you giving us the opportunity to install your new furnace. Jason is an outstanding team member and does such a wonderful job.

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Wonderful and thorough!

Jeff was wonderful. He took time to explain the issues that may arise with my old system. He looked at every aspect of my rather hodge-podge HVAC, and he gave me some great tips to help it function better until the time comes to replace it.


Response from Western Heating & Air Conditioning (Lehi):

Katie, we strive to always give the best communication for your system, thank you for giving Jeff a 5 star review!

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Thank you for the follow up


Response from Western Heating & Air Conditioning (Lehi):

Hi Dennis! We appreciate you giving Gabriel a 5 star review!

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Awesome experience

They were great. Very friendly, informative, quick to do what was necessary. Even got here a little early (instead of going to lunch 😉)


Response from Western Heating & Air Conditioning (Lehi):

Debhora, We are delighted to hear that Mark was such a wonderful help to you.

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Job Locations
for springville, ut

Gabriel B.

Gabriel B. Job Checkin

We performed a furnace tune up on a 2012 Amana system. The system is working properly. The filter is dirty and the thermostat needs batteries. See health report card for more details. Thank you for your business.


Gabriel B.

Gabriel B. Job Checkin

I performed a furnace tune up on a 2009 Bryant system. The system is working properly. The inducer motor is a bit loud but it’s working okay. The filter should be changed soon. See health report card for more details. Thank you for your business.


Gabriel B.

Gabriel B. Job Checkin

I performed a furnace tuneup on a 2012 system. The system is working properly Only concern is a poor airflow, but regular filter changes should prevent major problems. See health report card for more details.


Tyler B.

Tyler B. Job Checkin

I responded to a no cool call tonight. Upon inspection I found that the wet switch had been tripped and killed power to the furnace. I reset the switch and the system fired right back up. The whole area around the switch was dry Travis mentioned that it just shut off while it was raining, I inspected the roof and found there was a little hole in the furnace exhaust penetration that was directly above the switch. I sealed the hole with silicone while I was here. I mentioned WSC to Travis and Leslie, they are very interested but didn’t want to sign up tonight. AC was running when I left. ***OFFICE NOTE*** Please mark account as an attic furnace.


Easton F.

Easton F. Job Checkin

Today I came out for a furnace tuneup. The unit is eight years old and overall in good working condition. Right now Unit is not up to code. In order to bring the unit up to code, it is required to have a gas flex to help prevent gas lice disconnection in the event of an earthquake. My other recommendation today was a surge protector to keep the system within warranty. Holly did not want to move forward with either option today. Thank you for having us out today!


Tyler B.

Tyler B. Job Checkin

I responded to a noise complaint call. Upon inspection I found that there was a water detector unit installed on the water heated that had been set off by the water heaters overflow valve. I turned the alarm off but the sensing bulb had a ton of build up of hard water on/in it. I recommended replacing the sensing bulb. Charles decided he would go out and get a new one instead.


Easton F.

Easton F. Job Checkin

Came out today because the upstairs ac was not blowing cold air. When I got there the AC breaker was tripped. After diving into this issue I could not find the source of the short. If the AC shorts out again please call us to inspect it further. Thank you!


Spencer D.

Spencer D. Job Checkin

Condensate lane leaking. Made adjustments and glued line to seal water. Tested pump and cleaned rust from gas line and air box. Warranty service.


jake@westernheatingair.com

jake@westernheatingair.com Job Checkin

No cooling call Performed tune up and found there is a bad board Need to replace board Would strongly recommend replacing furnace due to high cost of repairs and age of equipment Not running upon departure


Spencer D.

Spencer D. Job Checkin

Ac tune up, 129.00 customer is selling the home and doesn’t want to move forward with repairs.


Spencer D.

Spencer D. Job Checkin

Ac tune up and inspection, replaced the filter and cleaned the condenser coil.


Taylor G.

Taylor G. Job Checkin

Came out to add transfer duct so Brad can passes inspection on this basement did this under warranty per Robin. The installers just did the basement finish that’s why we did it under warranty.


Tyler B.

Tyler B. Job Checkin

I responded to a no cool call today. Upon inspection i found that the system was wired with 2 capacitor instead of the regular 1. The capacitor powering the fan motor was dead. I told the customer what I had found and recommended that we take out the second capacitor and put in the correct dual size capacitor. Repairs were approved. System is now up and running with the correct size dual capacitor. AC was running when i left.


Spencer D.

Spencer D. Job Checkin

Replaced main board and blower motor. Also sign customer up on Western savings club and water heater club. Customer paid half down and will pay the other half within the next month. Approved by Brady.


Tyler B.

Tyler B. Job Checkin

I responded to a no cool call today. Customer stated that the evap had frozen and that he had turned ac off so it was thawed when I got here. I checked the airflow, refrigerant, evap, and filter. From that I found that the airflow and filter where bad. The filter was the main problem today restricting airflow causing the evap to freeze. Customer had me change out filter while i was here today. I recommend filter be changed out every 3 months if not sooner due to salon and preschool. AC was working when i left.