The first person that serviced us did a great job on the duck cleaning. But when he did the carpet. It was left very wet and only placed carpet tiles under one piece of furniture. When Sergio came He took up all the towels off the stairs. That we placed to soak up the excess water. He used our rug cleaner and got up all the excess water from the carpet. Put carpet tiles under all the furniture and spent a good 1/2 hour on the stairs. So no one would slip or fall. He also explained to us the heat should be left on the on cycle and not auto. He also told us if we place some fans around it would help dry the carpet
