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TECH: Brand:Insignia Product:Residential Refrigeration Model No.:NS-UZ21WH0 Model Desc: Serial No.:19K02C00107 Install Date:12/22/2019 Retailer Id:132 Retailer Name:Best Buy Call No:20178417 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/06/2022 Repeat Call:NO Problem Descrption :Complaintnote:She Says Her Freezer Is No Longer Cooling Properly.,