TECH: APPLIANCE: Brand :Whirlpool Product :Refrigerator Model No. :MSS25C4MGZ Model Desc : Serial No. :00000 Install Date :04/02/2021 Retailer Name Call No :44094 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :08/09/2022 COMPLAINT: Problem Descrption :Ice Maker Stopped Working DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO