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TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand :Lg Product :Residential Refrigeration Model No. :LSXS26326S Model Desc : Serial No. :AGENT Install Date :10/21/2017 Retailer Id:132 Retailer NameBest Buy Problem Descrption :Full Failure_Refrigerator/Freezer Not Cooling_Unit Is Not Cooling. | Kindly Contact The Client On The Number 30 Minutes Earlier Prior Arrival.