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TECH: Basilia Request Type Warranty Trade Appliance Item Clothes Washer Brand Whirlpool Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Basement Event Type Multi Item Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL Description: cx said that it wont change level / really hard to turn on 2021 Contract: - $300 Autho Limit - $185 Flat Rate