TECH: Request Type Warranty Trade Appliance Item Wall Oven - Natural Gas Brand Viking Model# VESO105-WH Serial # B04179800997 Service Job Type Repair Deductible No deductible payment required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT HEATING PROPERLY Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate