TECH: Francisco Purchase Date: 4/15/2016 Manufacturer: SUMMIT Model: SCFF53BSSIM Serial: 2016-03-1004 Customer's Description of problem: THIS ISSUE IS CONSISTENT, THE FREEZER IS ONLY PRODUCING ROOM TEMPERATURE, IT IS NOT PRODUCING COOL AIR, NO IDEA WHAT CAUSED THE ISSUE, NO ISSUES PREVIOUSLY WITH THE UNIT.