TECH: Brand :Frigidaire Product :Refrigerator Model No. :FFFH17F2QW Model Desc : Serial No. :WB74664479 Install Date :11/30/2017 Retailer NameGrand Appliance Company Problem Descrption :Freezer Issues, Operations, No Cool-Not Cooling ______________________________ * Update Service Power * Take photos and collect true model/serial number.