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TECH: Richard Diagnose and repair appliance. Take photos and collect true model/serial number. Call No:20058044 Source:AIG WARRANTY Call Type:SERVICE CONTRACT rand:Frigidaire Product:Residential Refrigeration Model No.:FFFH20F2QW Model Desc: Serial No.:WB91056697 Problem Descrption :Full Failure_Refrigerator/Freezer Not Cooling_Freezer Not Cooling/Freezing At All