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TECH: APPLIANCE: Brand :Kenmore Product :Dryer - Electric Model No. :TECH TO VERIFY Model Desc : Serial No. :TECH TO VERIFY Install Date :04/09/2019 Retailer Id:192 Retailer NameAmerican Residential Warranty Call No :20629474 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/04/2022 COMPLAINT: Problem Description :Full Failure_Dryer Has No Power_Cust Said That The Dryer Is Not Working At All ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power