TECH: Brand: Frigidaire Product: Refrigerator Model No.: FFTR1814TW Serial No.: BA15016694 Install Date: 02/08/2022 Retailer Name: Home Depot Call Type: IN WARRANTY Service Type: Repair Problem Description: Refrigeration Issues, Operations, No Cool-Freezer Not Freezing ______________________________ * Update Service Power * Take photos and collect true model/serial number.