175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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Job Locations
for northbrook, il

Cate B.

Cate B. Job Checkin

TECH: Product Dishwasher Brand Frigidaire Warranty Info In Warranty Model (Optional) FGID2476SF Serial Number (Optional) KH10822292 Retailer Name (Optional) GRAND APPLIANCE Install Date (Optional) 03/18/2023 Problem Description DISHWASHER IS NOT FUNCTIONING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FRSS2323AS Serial Number (Optional) 4A22110749 Retailer Name (Optional) CS-84592004:THD PRO INDIANAPOL Install Date (Optional) 06/7/2023 Problem Description REFRIGERATION ISSUES, INTERIOR LIGHT, DOOR NOT MAKING LIGHT SWITCH-RTTLIGHTS DONT TURN ON ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Product Dishwasher Brand Frigidaire Warranty Info In Warranty Model (Optional) FFBD2420US Serial Number (Optional) KH24100548 Retailer Name (Optional) CS-57625014:GRAND APPLIANCE WI Install Date (Optional) 12/15/2022 Problem Description DISHWASHER ISSUES, OPERATIONS, NO POWER WILL NOT START-RTT ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FFUF2021AW Serial Number (Optional) BB21400289 Retailer Name (Optional) HOME DEPOT Install Date (Optional) 08/15/2022 Problem Description FREEZER ISSUES, WATER LEAKMOISTURE, FROST BUILD UP IN FREEZER-FROST BUILD UP ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Francisco SAME ISSUES!!! Put Thermometer in Refrigerator side 38° Unit is Working properly at present time


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Microwave Brand Kenmore Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible payment required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE BURNER WILL NOT LIGHT / STAY LIT Description: microwave not light 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Francisco DACOR RANGE- hinges on door are broken/loose and convention oven setting doesn't work MODEL: SERIAL: SERVICE CALL: $160 (downtown $198)


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Electric Range Model No. :FCWD3027AS Model Desc : Serial No. :VF22616009 Install Date :12/15/2022 Retailer Name Call No :8603257001 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :01/05/2023 Problem Descrption :Cooking Issues, Cooktop Surface Units, Surface Too Hot-Beeping Sound Consumer NotesServicer Notes______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Francisco APPLIANCE BRAND: whirlpool APPLIANCE TYPE: fridge COMPLAINT: not cooling MODEL / SERIAL (if available):


Cate B.

Cate B. Job Checkin

TECH: Terry Description of Work: whirlpool / Washer stops mid cycle TECHNICIANS ARE REQUIRED TO WEAR MASKS WHILE SERVICING ALL LOCATIONS TECHNICIAN MUST CHECK IN AND OUT USING THE STORES PHONE BY CALLING 516-500-7776 AND FOLLOWING THE PROMPTS USE PIN #10144 and WO #199514472. FAILURE TO COMPLY TO ALL OF CUSHMAN & WAKEFIELD REQUIREMENTS WILL RESULT IN NON-PAYMENT OF INVOICE. ONLY IN THE EVENT WHERE THERE ARE ISSUES RELATED TO THE IVR SYSTEM, CAN THE TECHNICIAN(S) BE CHECKED IN AND/PR OUT BY CALLING 855-269-6471 Client states the unit is coding RL when in use. That means they were trying to use the clean washer cycle with clothes in the unit. Ran diagnostics and verified issue. Error F00 E01 was stored. Advised clean washer cycle can not be used with items in the drum. No other faults found.


Cate B.

Cate B. Job Checkin

TECH: Francisco BSh dishwasher : he is getting an error and getting a noise $ 148 MODEL / SERIAL (if available): dont have


Francisco V.

Francisco V. Job Checkin

GE dryer is not heating. Found igniter, thermostat, and thermistor are defective. Replaced listed parts and unit tested ok.


John M.

John M. Job Checkin

Subzero refrigerator is not making ice. Found that ice maker shut off switch has failed. Installed new ice maker and arm and unit operating normally.


Deon D.

Deon D. Job Checkin

Gas range: Kitchen Aid KGRS505XSS03 Oven is not heating. Replaced bake ignitor for the upper oven and unit is heating as designed.

Gas range: Kitchen Aid KGRS505XSS03
Oven is not heating. Replaced bake ignitor for the upper oven and unit is heating as designed.

Jennifer T.

Jennifer T. Job Checkin

Install new unit