TECH: Brand:Insignia Product:Residential Refrigeration Model No.:NS-RTM18SS Model Desc: Serial No.:19H16C00394 Install Date:09/30/2020 Retailer Id:132 Retailer Name:Best Buy Call No:19806234 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/05/2022 Repeat Call:NO Problem Descrption :Complaintnote:The Freezen In Not Working At All,