175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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Cate B.

Cate B. Job Checkin

TECH: Product Refrigerator Brand Frigidaire Warranty Info Service Contract Model (Optional) FGHN2866PF Serial Number (Optional) 4A33222066 Retailer Name (Optional) Lowes Install Date (Optional) 08/25/2013 Problem Description REFRIGERATION ISSUES, WATER LEAKMOISTURE, FROST BUILD UP IN FREEZER-BUILDING ICE ON FREEZER PART ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Miele Model# G2470SCVI Serial # 41/79085930 Service Job Type Repair Deductible No deductible payment required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: No Symptom Received Description: 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Deon Request Type Warranty Trade Appliance Item Refrigerator Brand GE Model# PFCS1RKZHSS Serial # GZ312322 Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Recall Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL Description: THE UNIT IS NOT WORKI 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Brand :Whirlpool Product :Dryer - Electric Model No. :WGD8620HC Model Desc : Serial No. :AGENT Install Date :01/11/2020 Retailer Id:132 Retailer NameBest Buy Call No :20629412 Source :AIG WARRANTY Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :09/04/2022 COMPLAINT: Problem Description :Complaintnote:Unit Not Drying Properly, ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power


Cate B.

Cate B. Job Checkin

TECH: Adam Brand:Sears Product:Residential Refrigeration Model No.:795.71053.011 Model Desc: Serial No.:102KR00008 Install Date: Retailer Id:14 Retailer Name:Home Warranty of America Call No:256165E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Refrigerator And/Or Freezer Not Cooling_Refrigerator, Closing Mechanism And Rubber Seal Is Loose/Torn Covered