TECH: Adam Brand:Sears Product:Residential Refrigeration Model No.:795.71053.011 Model Desc: Serial No.:102KR00008 Install Date: Retailer Id:14 Retailer Name:Home Warranty of America Call No:256165E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Refrigerator And/Or Freezer Not Cooling_Refrigerator, Closing Mechanism And Rubber Seal Is Loose/Torn Covered