TECH: Brand: Frigidaire Product: Microwave Oven Model No. : FFMV1645TS Model Desc: n/a Serial No. : KG80703491 Install Date:07/15/2018 Retailer NameNEW HOME Call Type: SERVICE CONTRACT Service Type: Repair Call Status: Accepted Call Taken:01/06/2023 Problem Description: Microwave Issues, Convection Operations, No Heat-No Heat ______________________________ * Update Service Power * Take photos and collect true model/serial number.