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TECH: Request Type Warranty Trade Appliance Item Clothes Washer Brand Kenmore Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Only Unit Event Type Standard Severity STANDARD Problem Description Problem Code: THE UNIT IS NOT WORKING AT ALL Description: Warranty/Repair Service Request 2021 Contract: - $300 Autho Limit - $185 Flat Rate