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TECH: Product Washer Brand Lg Warranty Info Service Contract Model (Optional) WT7800CW Serial Number (Optional) N/A Retailer Name (Optional) RESELLER Install Date (Optional) 07/1/2021 Problem Description CX STATED THAT THE CLOTHES ARE STILL WET AFTER THE SPIN CYCLE. _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO