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TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand :Insignia Product :Residential Refrigeration Model No. :NS-RTM18BK Model Desc : Serial No. :SNNA Install Date :04/23/2022 Retailer Id:132 Retailer NameBest Buy Call No :21100461 Source :AIG WARRANTY Call Type :IN WARRANTY Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :01/04/2023 Problem Descrption :Complaintnote:The Other Side Of The Freezer Does Not Freeze And The Other Freezes.,