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TECH: Brand:Samsung Product:Built- In Microwave Model No.:ME18H704SF Model Desc: Serial No.: Install Date:06/16/2016 Retailer Name:HHGREGG ORLAND PARK PLACE MALL Call No:7593866-00 Source:GUARDSMAN Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:02/08/2022 Repeat Call:NO Problem Description: Error Code E-11