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TECH: Request Type Warranty Trade Appliance Item Clothes Washer Brand Kenmore Model# 500 Serial # CW4731561 Service Job Type Repair Deductible No deductible payment required Item Location Basement Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate