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TECH: Brand :Samsung Product :Refrigerator Model No. :RF22N9781SG/AA Model Desc : Serial No. :0A4G43BMC00095W Install Date :02/06/2020 Retailer NameRESELLER Call No :005919953133 Service Center :AAA46246 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :04/05/2023 Problem Descrption :Cx Stated That Ice Maker Freezes Up And Leaks Water Into Freezer _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer