CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal. Oven Service Call. CONCERN: oven does not work. DIAGNOSTIC AND CAUSE: tested bake and broil elements, found good 30 ohms of resistance. Tested main control board no voltage coming from board. Internal failure. OAS-AG3-01; No longer available from manufacturer Recommend replacing unit