CONCERN: Customer reports refrigerator is not as cold as it should be. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage output, voltage output normal at the time of inspection. Inspected for voltage input at the compressor, compressor voltage input normal at the time of inspection. NOTE: Compressor was running and cooling unit down. Inspected voltage input at the condenser fan motor, input voltage was normal at the time of inspection. Found condenser fan motor Locked up and not running. Advised customer recommend shut unit down as compressor is very hot and may cause damage if it continuesto run. Customer wanted to shut down after holidays (a few days later) . CORRECTION: Replaced condenser fan motor and tested. Cleaned condenser coils at no extra charge. Operation now normal. Advised customer 24hrs to 100% cooling.