washer and dryer purchased from home depot. from my first contact with them to getting through to an actual appliance repair service took over 1 hour. Service done in a timely manner but 2 parts orders delaying repair. as of today I have been without a washer for 2 weeks. Tentative call scheduled for Friday--if the part comes in. my repairman Jeff Sparks has been courteous and sympathetic. I would give him 5 stars if the survey had a place for that category. you might consider adding it.
