Wait time window for service is long, they gave me a 1-6 pm slot. Basically you must be home all afternoon or morning. Serviceman was prompt and needed to order a part and the part arrived the very next day. After calling the company, an apt was set up for the following wk. One small problem occurred after the repair, (faceplate was not secure at top of appliance), however, the serviceman came the next day to resolve this.
