CONCERN: Dryer has a burning rubber smell. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, Operation now normal CONCERN: Customer reports dryer door is not working properly. DIAGNOSTIC AND CAUSE: Inspected door operation at the door hinges, operation is normal at the time of inspection. Inspected the dryer door latch and striker assembly, door latch failed. CORRECTION: Replaced the dryer latch assembly and tested, operation is now normal.