Affordable Aplliance was not available same day as advertised. However, next day service was provided and the technician arrived in the time frame provided; he also called ahead before his arrival. The technician confirmed the diagnosis that was provided/described and was able to obtain the part and install within an hour. If Affordable Appliance had been able to estimate the cost over the phone, it is unlikely that I would have proceeded with service as the cost was nearly half of a new unit.
