CONCERN: Customer reports washer is leaking. DIAGNOSTIC AND CAUSE: Inspected water supply to the washer for apparent leaks, no leaks from water supply to washer. Inspected washer water valve for leaks, no leaks at the washer water valve. Inspected washer dispenser and dispenser supply hoses for leaks, no leaks at this time. Inspected washer door boot, found washer door boot seal torn. CORRECTION: Replaced washer door boot seal and checked for leaks. Operation now normal, no leaks upon completion. CONCERN: Customer reports washer door not working CAUSE: Found washer hinge broken CORRECTION: Replaced hinge and tested, operation now normal. Replaced washer door boot interior strap.