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Great professional service. Knowledgeable and polite technician. Great price.
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I have used your company two times and service has been very good.
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Quick diagnosis.... good explanation of other potential issues. Clearly knew what he was doing. Used these guys multiple times and each time A+ experience, both in terms of price and results.
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Called before and arrived on time Excellent service and great price . Tec was more than excellent!!!
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The technician was extremely polite and competent. He called to let me know he was on his way, he was on time, he assessed the issues to be resolved and went right to work. Clean, courteous, competent. We know who to call in the future.
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Overall Experience
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Overall Experience
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Overall Experience
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David was great. If need help again I will definitely call Affordable
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CONCERN: Customer reports washer door is not working properly. CAUSE: Found door latch failed. CORRECTION: Replaced door latch assembly and tested. Operation now normal.
CONCERN: Customer reports oven is not working. CAUSE: Found thermal fuse shorted. CORRECTION: Replaced and tested. Operation now normal.
CONCERN: Customer reports refrigerator clicks on and off. Display is pixelated CAUSE: Found bad control board and display board CORRECTION: installed new display and control board. Operation now normal. No leaks upon completion. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal. CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested.
CONCERN: Customer reports refrigerator lover drawers are falling down . The customer also wants the filter changed CAUSE: Found bad drawer clips. CORRECTION:replaced the drawer clips , replaced the filter and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports washer is not working properly. CAUSE: Found washer suspension rods have failed. CORRECTION: Replaced washer suspension rods and tested. Operation now normal. CONCERN: Customer reports washer is not working. CAUSE: Found washer main control board failed. CORRECTION: Replaced main control board and tested. Operation now normal.
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports dishwasher is not running . CAUSE: Found dishwasher main board and wire harness failed. CORRECTION: Replaced replaced the main board , wire harness, and tested. Operation now normal.
CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports Refrigerator is not cooling properly. CAUSE: Found refrigeration system low on freon. CORRECTION: Recharged system and tested. Operation now normal. Note: NO GUARANTEE ON RECHARGING SYSTEM. Since a refrigerator that is low on freon has a known leak we cannot guarantee performance of the unit after freon has been refilled. When a welded unit is low on freon it has leaked out, however we cannot determine the rate at which a leak is. Customer has acknowledged that this is a temporary fix only and is not to be considered a long lasting repair. CONCERN: Customer reports refrigerator is not producing ice. CAUSE: Found water is not run to unit. CORRECTION: R&R unit from wall to hook up water line to unit and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports that the washer is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal. No leaks upon completion.
CONCERN: Customer reports refrigerator ice maker is leaking CAUSE: Found ice maker fill tray full of ice. CORRECTION: I removed the ice and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports refrigerator door is not working properly. CAUSE: Door cam kit failed. CORRECTION: Replaced door cam kit and tested. Operation now normal. CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal. No leaks upon completion.
CONCERN: Customer reports washer is leaking CAUSE: Found washer pump housing leaking. CORRECTION: Replaced the pump housing and the pump plug. Tested, operation now normal. No leaks upon completion.
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal. No leaks upon completion. CONCERN: Customer reports refrigerator is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Replaced water valve and tested. Operation now normal. No leaks upon completion. CONCERN: Customer reports that the Refrigerator is not gett