CONCERN: Customer reports refrigerator is leaking water onto floor. DIAGNOSTIC AND CAUSE: Inspected water supply line to refrigerator for leaks, no leaks found at this time. Inspected water valve for leaks, found water valve failure. CORRECTION: Replaced water valve and tested. Operation now normal. CONCERN: Customer reports ice maker will not dispense ice. CAUSE: Found dispenser auger motor failed. CORRECTION: Replaced auger motor and tested, operation now normal.