My door bell was not working. The office receptionist was very friendly when I called for my appointment and thoroughly explained the service call and diagnostic fees upfront.The price was extremely reasonable. Dawson's repaired my door bell and also included an inspection on my electrical panel. While here, I asked if they would repair my outside receptacle on my deck. They repaired it too. Not only is Dawson's professional and courteous, they are very efficient, honest, reasonably priced and went beyond my service expectations. Thank you, Dawson's Electric!!!