Eric has been a part of a team of people from Five or Free (Alex, Damell, Rafael, Jonathan, Victor, Eddie and a few others) whom I have now worked for over two months in conjunction with a major electrical upgrade of my home, consisting of the installation of a new breaker 200 amp breaker box so that I could accomplish a complete re-design of the 40-year old electrical system of my kitchen to accommodate new modern appliances, including the installation of no less than 8 separate dedicated circuits all told. This has entailed pretty much 3 full days of work by both project manager and various pairs of electricians, a great deal of behind the scenes permitting work with the city, coordination and approval of the work with PGandE (who has really been the major hold-up in completion of the project, taking six weeks to get back to us). I have consistently found Five or Free highly professional in every way: very communicative, consistent in arriving, respectful of me and my home, always ready to answer all my questions. While this has been an expensive project, I would say that their pricing is very reasonable given the extent of the work that was done and they have worked with me to stage the project in a way that made it financially affordable. We have had a couple of minor miscommunications along the way but they have made good on their end when a ball got dropped. This is now the fourth project I have had them do at my place and by far the most involved and extensive, and it's hard to overstate how nice it is to have complete confidence in their work and their customer service.
