The actual installation was excellent. Technician arrived early and was courteous and professional. The installation was done and reviewed fully with me and he responded graciously to my questions. Since my original order of the new door had to be pushed out due to another project underway at my home , I was disappointed when I was called to say the door delivery was delayed. I was given a 5% discount based on the inconvenience which was appreciated. However, I had to call to check on the rescheduling to be sure it would work with my timeline. I would encourage more follow up with customers when issues arise to be sure to limit frustration and ensure everyone is aligned on next steps.
