got the quote, got scheduled for friday but he came back to fix it later that day.
Amazing to get all the qualities rolled into one service visit. Polite, fast, smart, clean- best I've ever had work on this door. Highly recommend this co.!!
The arrival tech was extremely courteous, knew what he was doing, and performed as a professional. He shared his feelings about my installation and what HE felt contributed to on-going problems, as well as items to watch for in the future. ie: slack in door cables, a crack in top panel, etc. Problems continue since purchase of house nearly 10 years ago from builder. Some of problems found were caused in 2014 when Ameriserve replaced torsion spring(s) but didn't have recommended new opener in stock. It was installed by 2nd tech who didn't check or adjust torsion. It's so much quieter & has never run as smoothly as now. Hope it lasts!!
Great price. Knowledgeable and friendly staff
I cannot imagine anyone being more knowledgable about his job than Glenn. However, of equal importance, he was a total gentleman. Amerisave should be very thankful that they have a true professional representing them.
I had a garage door opener replaced. The service tech, Glenn, was very knowledgeable about the product. He did not try to upsell me on something I didn't need. I received a quote from another company but decided to go with Ameriserve. The pricing was competitive with a few dollars and it basically came down to service. Glenn did not have a part on his truck but assured me they could get it from another truck and have it installed later on that day (approx. 2 hours). I decided to go ahead and wait. Within 1 hour, another service tech (I believe his name was Michael) arrived with the part and said he was going to start the job and that Glenn would be back to finish it up. I was thoroughly impressed with the teamwork and professionalism of these two technicians. Glenn was efficient, knowledgeable and very helpful. I will definitely use this company again when my other opener goes.
Glenn, did a great job, on-time and great service
Some issues occurred with completion of installation, but they were addressed satisfactorily. Scheduling of some service was a little challenging, but overall went well. Was very pleased with service provided by Spencer and Chris. Chris installed trim kit and did a very good job with caulking of garage opening.....especially grateful for that.