Arrived to property in Aliso Viejo for emergency service. Found door open and top/intermediate sections buckling (ST did not save picture, but customer is willing to provide if requested). Customer stated that she has been wanting to replace doors and is still picking design. Advised customer door is not safe to operate in current condition. Manually closed door, locked trolly in closed position and unplugged operator. Provided suggestions for door/operator manufacturers and when customer is ready, she will schedule free estimate with office.