Backed out of the garage without realizing the door was not completely up. Chris was here within the hour. Normally that would be amazing service but being Sunday evening of Memorial Day weekend, I consider it going above and beyond! He quickly got my garage door back on track and tested its operation to make sure it was working properly (it was thank goodness). The whole operation from the receptionist who took my call... to dispatch...to Chris, was all top notch, much appreciated!!