This is part 1 of a 2 part repair & review. Garage door malfunction is internal to equipment. Could not be fixed same day without manufacturer replacement parts. I will say Travis was cordial, called before his visit to give a time line, he was available when I needed him, and he was able to source the part and set up a return appointment same time the following day. I appreciate that level of service. 5 stars would have meant he already knew the make/model of the equipment from records and had parts readily available on his truck. More on the replacement part and repair after it is completed.
