Jamie, Gerald, Deshawn, and Billy came to my condo to help me with the aftermath of toilet leak from the unit upstairs. The team, including project lead, Darrin, is efficient, professional, knowledgeable, and thorough in assessing and documenting the extent of the damage, taking the correct restoration steps, preventing future occurrence, and site cleanup. The entire process - first phone call to initial set up complete - took 2.5 hrs. This includes driving during DC area rush hour traffic to reach the condo! This is a great team from a great company. This is evidenced by the positive way they worked together and treated everyone involved (owners of both condo units, tenant of both condo units). It's a blessing to have this team's help. May God continue to bless this team and Restoration 1!
Response from Rising Eagle Plumbing:
Thank you so much for this fantastic review Mr. Hsu. It is much appreciated by all of us!