Audrey was the most pleasant person to work with concerning my windshield issue. I was treated with concern and respect, and it was refreshing talking to someone with genuine concern for the customer. She exemplifies branded customer service and earned my business from initial call, to fulfilling the promise to find the right part, to thoughtfully communicating with me throughout the week long process. I can't remember receiving this type of exemplary service in the past decade. I was thoroughly impressed and will continue to refer others to the company, and to her care. A very special thanks for going above and beyond, Audrey. That's the way business should be done.
