The service personnel (not all but some) do not have supplies for simple repairs and have to make an extra trip back to their shop in Waco to retrieve these item(s). I do not believe this is their fault, what I do believe is that they are told to do this so they can charge extra truck, trip and labor charges. Lochridge-Priest used to have a reputable representation with us, but has declined in the past 12-18 months. We have learned to go purchase these items that they do not bring locally if available ourselves for completion of the project/repair. Our communication with Dan Michalek/ Rodger Chase is impeccable and appreciated.
