Great Service

Paul from Cheltenham, VIC

professional and courteous

overpriced service

Zeta from Saint Andrews, NSW

charged over $600 for camera pipe check. a disgrace. this is not a service it is a rort. taking advantage of people without experience.

quick and great service

Charlie from Tullamarine, VIC

YHEY DID THERE BEST . BUT NOT GOOD ENOUGH .

Grant from Oakleigh, VIC

WHILST PLUMBERS WERE VERY POLITE THEY WERE UNABLE TO CORRECT PROBLEM . LASTED 3 DAYS AND A FURTHER 2 DAYS AFTER CALLOUT . HAD TO GET MY PLUMBER TO CORRECT PROBLEM . SEEMS TO BE OKAY NOW .WOULD LIKE A PARTIAL REFUND .

Good Sevice, Terrible price

Ian from Albion Park, NSW

Below is an e mail I sent to Service today three times with no response, very disappointing, I would suggest anybody who uses this company make sure you get a quote from somebody else. Quick note to say that the service and quality or work was very good, the plumber was friendly and turned up when he dais he would. Unfortunately the only error was down to me in breaking a habit of always getting two quotes, in this instance only took yours and went ahead. I was discussing with a friend yesterday and he said it seemed very expensive. To give myself peace of mind I got a quote for exactly the same job from Harvey Norman and that came in at $485 less than I paid you ( that’s not including the $149 for Total Care Membership ) so in total it would have been over $600 or 25% more expensive The Harvey Norman price of a twin element water heater was around $80 less than you charged me for a single, is there any possibility I was quoted wrongly ?

prompt, great job done

Darren from Melbourne, VIC

Daniel was courteous and pleasant to deal with. He diagnosed the problem and fixed it quickly, even cleaned up. He is a great asset to the company and I would happily call him out again and recommend your company anyone. Well done!

Poor service

Rick from Munno Para Downs, SA

The initial call out to disconnect our sink was a positive experience. However, when Morgan returned to connect the dishwasher on the Saturday, the service was below average. He believed he was there to connect a gas stove; we purchased an electric stove at the same time as the dishwasher. We discussed with him on the first visit we would like him to connect the dishwasher during the week. We made no mention of connecting a stove, certainly not a gas stove. When he returned to connect the dishwasher and sink, he made the comment, that he didn't realise that he had to connect the dishwasher as well as the sink and if he could come back Monday, because he didn't have the correct parts. We said we worked and so he said that he would sort something out. The dishwasher was connected. Later he asked if we had a drill, since he didn't have one in the van. We thought this was odd, since we thought that a work van would have the basic tools. He made a comment that he was doing us a favour by coming on Saturday, since we inconvenienced him. Admittedly, we made a time for the Friday to connect the dishwasher, but the electrician arrived late which held up Morgan, which was not his fault. However, he suggested Saturday, we didn't ask for it. Since then we noticed that there was a small leak under the sink. One of the pipes was not tightened, which we did tighten.The leak stopped. Overall we had the impression that he was disorganised, lacked attention to detail and did not want to be there.

Friendly staff

Ben from Auburn, NSW

All ok.

Michael from Altona North, VIC

We would never be happy with such a price,but the job was needed to be done.

Overall job was done okay.

Shirley from Brunswick West, VIC

Water could have been wiped up from tiles and left dry. Old toilet was left in rubbish bin however plumber did remove it when requested. Job was completed in less than 2 hours which was good!

Have no hesitation in using services again in the future

Dawn from Boronia, VIC

Problem was identified quickly and was dealt with in same manner.

Emma from Frankston, VIC

Well done in awful weather conditions!

Debbie from Mawson Lakes, SA

not cheep,but effective

Stephanie from Saint Albans, VIC

good service came on time and notified us when 10 mins away

John from Westmeadows, VIC