We have completed a thorough winterization of your irrigation system. Please leave all irrigation shut-off valves closed to prevent re-introducing water into your system, which could cause freeze damage. If you notice any water dripping outside, or icicle formations on irrigation pipes, please call us to schedule having your shut-off valve replaced immediately. We look forward to starting up and inspecting your system in the Spring! Don’t forget to renew your annual membership, if you haven’t already! Any necessary repairs or upgrades were identified and recommendations provided. WINTERIZATION NOT COMPLETED DUE TO PVC COMPLETELY FROZEN. Got verbal approval over phone to charge card for new backflow installed. Informed customer there will be damages come spring and that I will be there with a technician at the start up. Customer is aware the Winterization was not complete.