Having been in the customer service business for 38 yrs, I have seen a lot of businesses drop the ball when it comes to taking care of an issue/problem. That being said, I wanted to recognize Albert Navarrete for his outstanding followup and being available, responsive and taking care of the issue when time was of the essence. We had a home that was under contract that was set to Close on Friday and he was very proactive and detailed in taking care of the issue and getting things resolved in a timely and professional manner. Thank You Albert!!
