Good job. Very friendly and helpful.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words! We appreciate your business and are always here to help.
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Cavin gave me a price of over $800 to install two dribblers. I went elsewhere and got it done for $250.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Hi BILL, I'm sorry to hear that you had a bad experience with our company. We strive to provide excellent customer service and communicate the extent of what product we are installing. I apologize for the inconvenience you experienced. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Sincerely, Chris Russek
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Very professional, knowledgable, and friendly.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words! We appreciate your business and look forward to serving you again.
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Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your review! We're always looking for ways to improve, so your feedback is valuable to us.
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Overall service was timely and good. Tried to sell me a rain sensor for $300 saying it was now required by my water company. It’s not required by my water company Lakeway MUD. It is required by TC WCID 17 but my community is not served by that entity.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your review! We appreciate your feedback and will take it into consideration. We are sorry for any confusion about the rain sensor. We will make sure to clarify our policies and procedures with our Techs to avoid any misunderstandings in the future. Thank you for your understanding.
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Great, thorough, fast, and courteous service.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers.
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2 very nice guys, very courteous.
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words! We appreciate your business and look forward to serving you again.
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your technician Weston Piltz from Andy's Spinklers, Drainage, and Lighting is very professional and did a very good job . Thank you
Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words. We appreciate your business and are glad to hear that you were satisfied with Weston's work. We look forward to serving you again in the future.
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Response from Andy's Sprinkler, Drainage & Lighting Austin Office:
Thank you for your kind words!
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Daniel was efficient, courteous and ver helpful in his explanation of the work that needed to be done.
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Daniel was great! He explained the problem and fixed it. Great service!!
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Quote is for running new wire from the controller to inside the back fence due to water softener company cutting the wires in multiple places. Recommended to replace valves with faulty wiring due to shorts. Also customer wanted to replace Hunter pro c controller. If smart controller is not wanted about $220 would be removed due to basic controller being cheaper. 1 valve on zone 1 was replaced and zone valves 2, 3, 4 and the drip valve for zone 7. All repairs were made and checked per quote. No additional repairs at this time.
Warranty return visit because a head is still leaking. A rotor on zone 4 is leaking water, determined that the zone 4 valve was passing water. Located and replaced the zone 4 valve.
I came to look into getting water to the sides of the foundation, and to check the system. Zone 1 will need 2 nozzle changes, and a new (additional) head to complete the coverage. Zone 2 is a drip zone that will be expanded for the right side foundation. Zone 4 (zone labeled backyard) is also a drip zone at the very back behind the new pool, and this zone will be expanded for the left side foundation. I’ve put everything together into a quote with a much more detailed explanation. I’ve attached the quote to this invoice.
I came to figure out a leak, and diagnose the system. There were 6 zones here originally. Zone 2 is actually 2 zones tied together in the field, and zone 4’s valve has been eliminated. However part of zone 4 has been piped into zone 5. There are only 4 zones here now. Today, I repaired the leak by replacing the zone valve for zone 1 (passing water). This solved the leak. I also replaced a 4” head on zone 5. I checked my work, and spoke with the customer.
Customer called us out because road construction caused some damage. Only found 1 head damaged due to construction, replaced 1 broken 6in head at the end of zone 4. Also found 3 other 4in heads that were sticking and 1 broken rotor, customer approved repairs. Sent customer an estimate to replace old and rusty backflow device that has bent handles.
Customer called us out for a leak in the irrigation system. Dug up where the most water was at and found 3 pipes that were being crushed between 2 very large roots that was causing a constant leak on the mainline. Had to cut out roots and repair wires and all the pipes and re pipe in a rotor. All repairs were made and checked. No additional repairs at this time. There is no longer a mainline leak. Meter reads 0.00gpm.
Inspected system and found no issues with drip. Recommended real green
Customer called us out for a broken head. Broken head in corner of path and sidewalk on zone 1, found 2 more broken heads on zone 2, 1 in corner of path and sidewalk and 1 in center right yard. Customer approved repairs, no other issues found.
During the system check, minimal issues were found throughout the property. The client had concerns about the controller not working and requested that we replace it with a new one. After the controller was replaced one spray head in zone two was flagged to be replaced due to the casing being cracked. One rotor in the backyard in zone four was flagged to be placed as it did not rotate. A total of three nozzles were flagged to be replaced as they were clogged and did not allow the water to spray properly. All of the issues were presented to the client, and approval was given to complete all of the recommended repairs.
Inspected and winterized system. No issues found.
During the system check, several issues were found throughout the property. A total of nine pop-up spray heads were flagged to be replaced due to the heads, either leaking at the base of the stem and body, or not retracting after the zone was shut off. The valve for zone 10 was stuck in the closed position mechanically, and did not allow for water to flow to the sprinklers. In addition to the valve, zone 10 had a total of five broken lateral lines that needed to be repaired/capped. These were flagged to be repaired as well as the valve for zone 14. When checking the valves at the controller electrically, zone 14 had zero ohms, which indicates either a bad solenoid, or a severed wire. After multiple hours of investigation, it was determined that the valve for zone 14 is underneath a cemented walkway on the right side of the house. A separate estimate with investigation time and labor will be sent to the client to find and repair the issue with zone 14. All of the issues listed above w
After inspecting the system I found a couple things wrong. I found 3 drip leaks, 2 sticking heads, and zone 5 reads open loop at controller. However when I tested to valve it had good ohms but wasn’t receiving power. It is single strand in the field and multistrand in the controller. It is either a bad connection at the junction or a broken wire in the field. For this I would need more investigation because junction is covered by rocks and and gas line.
For this job we will be inspecting the system for major leaks or issues before shutting the system down for the winter. After inspecting I found a couple heads sticking but other than that no major issues. This customer has a RPZ so we will be turning the water off completely from the isolation valve. I also opened the test cocks and blew air to get as much water out as possible. I’m also running each zone valve for 4 minutes to drain out as much water in the mainline as possible. The test cocks on the rpz will remain open until we return in the spring.
Winter prep visit 1 of 2. Over all system check. Found a couple issues but nothing major and customer decided to address the issues in the spring visit
Connected water-hose into the drain to see if it would come out on discharge side potential clogged did the same on the east side of property where the second drain is discharge side dry on both attempts talked to the customer about the French drain that is currently installed and how solid works much better